Job Overview:

We have a new vacancy for a driven and passionate Internal Sales Representative to join our clients established and lively team. 

A great environment to work in and, due to the rural location, someone with a licence and their own vehicle is preferred. 

This is a Monday-Friday office-based position with the opportunity to earn bonus in addition to a competitive base salary......up to another £11000! 

You can expect the following too....! :

·    To be part of a friendly and helpful team

·    Transparency and excellent communication from the business

·    An achievable (yes, it’s true) and generous bonus

·    Investment in your development

·   Appreciation scheme with recognition from your colleagues with great rewards

·   Subsidised health cash plan

·   An inclusive and diverse working environment

·   A company that cares about and invests in your well-being

·   Many other perks and benefits

Summary of Job

To increase company profitable sales by providing excellent customer service on inbound and outbound calls.

To assist and support the Field Sales Team in the UK, to allow that team, to maximize their available time in customer facing sales activity.

Build relationships with Regional Field Sales Team and Electrical Wholesalers within designated geography,

Work closely with the rest of the organisation to ensure smooth flow of information, documentation and meeting agreed deadlines.

Work closely with Field Sales and Internal Sales team to ensure smooth flow of information, documentation and meeting agreed deadlines.

Job Description

Responsibilities and Duties

· To understand what makes each customer successful and tailor responses on inbound calls to meet customer needs.

· Ensure sales to existing and new customers are followed up to measure customer service satisfaction and identify possible areas to improve our internal processes.

· To work towards achieving agreed financial and activity objectives and targets.

· To feedback market and competitor information to management.

· To take ownership of and resolve customer complaints and issues.

· To raise relevant quotes on time and accurately.

· To ensure area sales rep is aware of all relevant customer activity

· Follow up all quotes within an agreed timescale and log successes and where appropriate reasons for quotes being unsuccessful.

· Escalate any complex/large / difficult opportunities or issues for advice and support.

· Ensure all relevant information is completed and updated on Sales Force and LV system

· To be pro-active in making outbound calls for sales enquiries and lead generation