Internal Sales Representative


Start Date:

Monday 23 October 2017




£18-22000 DOE plus quarterly commission

Position Type:


Job Overview:

Internal Sales Representative

Our client, an established and evolving local business, is seeking a driven and enigmatic individual to push sales forward and look after existing Accounts. There is opportunity to earn commission on a quarterly basis on top of a good basic salary. 

You will be part of a lively and fast-paced team in a modern office environment.

**Due to the location of the business, on the outskirts of Northampton, a driving license and car is preferred**

Summary of Job

To increase company profitable sales by providing excellent customer service on inbound calls.

To assist and support the Field Sales Team in the UK, to allow that team, to maximize their available time in customer facing sales activity.

Build relationships with Regional Field Sales Team and Electrical Wholesalers within designated geography,

Work closely with the rest of the organisation to ensure smooth flow of information, documentation and meeting agreed deadlines.

Work closely with Field Sales and Internal Sales team to ensure smooth flow of information, documentation and meeting agreed deadlines.

Responsibilities and Duties

To understand what makes each customer successful and tailor responses on inbound calls to meet customer needs.
Ensure sales to existing and new customers are followed up to measure customer service satisfaction and identify possible areas to improve our internal processes.
To work towards achieving agreed financial and activity objectives and targets.
To feedback market and competitor information to management.
To take ownership of and resolve customer complaints and issues.
To raise relevant quotes on time and accurately.
To ensure area sales rep is aware of all relevant customer activity
Follow up all quotes within agreed timescale and log successes and where appropriate reasons for quotes being unsuccessful.
Escalate any complex / large / difficult opportunities or issues for advice and support.
Ensure all relevant information is completed and updated on LV system.

Person Specification

    Proven Sales Experience
    Organised and able to work to tight deadlines
    Excellent communication skills at all levels
    Target Driven
    Good IT skills
    A confident and determined approach
    A high degree of self-motivation and drive
    The ability to work both independently and as part of a team
    Experience of working within a Lighting, Technical role preferable

Apply for this Position:

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